Common Questions and Myths

We think the number one reason is trust. We want you to feel 100% comfortable knowing all of our employees are trustworthy and will look out for your best interest.

We know how difficult it can be to trust somebody with your biggest assets--your family and your home. We appreciate all of our customers and honestly want to help the best way we can.

Are heating controls something new?
Although hi-efficient heating controls and boilers are finally becoming popular in the residential market, they have been installed in commercial properties for decades. With rising fuel costs, the pay-back time for the cost of the controls can be just a few years. We can also help you get hi-efficiency rebates.

Do I need to call the gas company for a new gas line, boiler or furnace conversion dicount or to receive all the rebates?
No, Hinchey Brothers Plumbing and Heating can help you with all of this. Actually a plumbing and heating professional is necessary. We will assist you to make the process run as smoothly as possible. We can help you receive all of the available hi-efficiency rebates through the gas company.

Is Hinchey Brothers Plumbing and Heating too big or small to handle our needs?
We have enough employees to be there when you need us, but we are small enough to provide personalized service.

Will someone different come to my home every time I need your help?
No, our average employee tenure is well over 10 years and half of us have over 25 years with Hinchey Brothers Plumbing and Heating.

What should I do to take care of my faucets and sinks?
Even small drips can waste thousands of gallons of water, as much as 150 gallons a day! Be sure to check under sinks for moisture or small leaks. And always repair leaky faucets right away to avoid paying for wasted water, and also to avoid water damage to your fixtures and pipes. Remove and clean your faucet aerators annually to ensure an even flow of water. Make sure overflow holes on tubs and vanities are clear and open to prevent water damage to floors and ceilings.

Can I replace my two-handled faucet with a single-handle faucet?
Faucet dimensions and sink openings are standard throughout the plumbing industry, so the answer is usually yes. There are a few exceptions, so check the size of the sink opening before you buy new fixtures.

How can I prevent clogged drains?
Do not rinse fats or cooking oils down the kitchen sink. Liquid fats solidify in the cold pipes and create clogs.

To help prevent clogs, fit all your tubs and shower drains with a strainer that catches hair and soap chips, and clean the strainer regularly.

What causes my kitchen sink and washing machine drains to clog?
In most homes, the kitchen and laundry drains are connected. When the lint from the laundry drains meets the grease buildup from soap and food products, a nearly solid substance is formed, causing blockage.

Using filters and strainers will help, but you’ll also need to get the drains snaked periodically as well.